Notey Support Center
Official developer help desk, FAQs, and technical support for Notey.
1. Direct Support Channels
Need assistance with Notey? Our support team is here to help you resolve technical issues, answer billing questions, or assist with permissions.
Email Developer Support
Average response time: within 24 hours
Reach out to our customer care team directly from your email client:
2. Application & System Info
Reference information for support requests:
1.8.2
com.enlistech.notey
Enlistech
3. Frequently Asked Questions
Are my notes end-to-end encrypted?
Yes, Notey encrypts all notes using AES-256 before syncing with our secure cloud servers.
What happens when I delete my account?
All your cloud-synced notes, attachments, and profile credentials are immediately and permanently erased from our database within 24 hours.
How do I update Notey to the latest version?
You can update Notey anytime by visiting the Google Play Store or Apple App Store on your device, searching for "Notey", and tapping the "Update" button.
How do I report a bug or suggest a feature?
Please send an email to support@enlistech.com with details regarding your device model, OS version, and steps to reproduce the issue. We review all feedback promptly.
Is there any subscription fee for using this application?
Notey details its pricing and features directly on the app store page. Any optional in-app purchases are managed through standard store billing.
4. Common Troubleshooting Steps
App crashing or failing to launch?
Restart your mobile device, ensure your OS is updated, and check if an app update is available in your app store.
Missing notifications or background alarms?
Go to OS Device Settings > Battery Optimization and ensure Notey is set to "Unrestricted" or "Allow Background Usage".